Support center
We are here to help you
Purchasing a device is just the beginning. At Medivon, we believe that modern technology should go hand in hand with professional support and easy access to assistance at every stage of product use.
Regardless of whether you need advice before purchase, have questions about the device's operation, want to file a complaint, or use the warranty – our team is at your disposal.
Support at every stage
We want using Medivon products to be intuitive and comfortable. Therefore, we provide assistance both before and after purchase. We answer questions regarding the selection of the right device, its functions and technologies, usage methods, and the ordering process.
If there is a need to report a return, a complaint, or to use the warranty, we will guide you through the entire process step by step, ensuring efficient and transparent service.
How can we help you?
Our team answers questions related to:
product selection
features and technologies
use of devices
order fulfillment and status
delivery of products
phrases
complaints
warranty and service
Contact us!
If you need assistance, please contact our Customer Service Office.
Phone
+48 41 306 74 75
Opening hours
Monday – Friday: 9:00 AM – 5:00 PM
contact@medivon.eu